This one was written to be read, not skimmed past. It covers what we collect, why, who sees it, and how to make us change or delete it.
Last updated: July 19, 2026
The short version:
The rest of this page is the same story in more detail. If anything is unclear, ask us.
TekBye Co ("TekBye", "we", "us") is a family-run device buyback company at 1000 West Columbia Way, Vancouver, WA 98660. We are the data controller for the personal information described here — meaning we decide what gets collected and why, and we are the ones accountable for it.
For anything privacy-related, write to privacy@tekbye.com. A person reads that inbox, not a bot.
We collect three kinds of information, and each has one job.
That’s the full list. We don’t ask for your date of birth, your social security number, or anything else a buyback doesn’t require.
Every piece of data above maps to a specific purpose:
We share personal data only where the transaction requires it:
We never sell your personal data. No list brokers, no ad networks, no "trusted partners" with a mailing list. Our business is buying devices, not trading in the people who sell them.
This is the question we get most, so here it is plainly: whatever is on your device when it arrives — photos, messages, accounts, anything — is destroyed during certified data erasure. Every device we receive is wiped with certified erasure software before it goes anywhere near refurbishment or resale.
Nobody at TekBye browses your device. If personal data is found during processing, it is destroyed — never accessed, copied, or shared. We still recommend you back up, sign out of Find My or your Google account, and factory reset before shipping (your confirmation email includes the checklist), but if you forget, the wipe happens regardless.
Our site uses a small number of cookies and similar tools:
You’re in control. Every major browser lets you block or delete cookies in its settings, and our analytics respect the opt-out mechanisms those providers offer. Blocking analytics cookies won’t affect your quote, your price lock, or your payout in any way.
Two rules, no exceptions:
Your data is yours. At any time you can ask us to:
Send any of these requests to privacy@tekbye.com. We respond within 30 days — usually much faster. We’ll verify it’s really you before acting, which protects you, not us.
California residents: the CCPA and CPRA give you the rights to know, delete, correct, and opt out of the sale or sharing of personal information, and the right not to be treated differently for exercising them. Since we don’t sell or share personal information for advertising, there’s nothing to opt out of — but every other right applies in full, through the same email address.
You can also unsubscribe from any marketing email at any time using the link in the email itself. It works on the first click.
TekBye is for adults. You must be 18 or older to sell to us, and we do not knowingly collect personal data from anyone under 18. If we discover we’ve received a minor’s data, we delete it. If you believe a minor has submitted information to us, email privacy@tekbye.com and we’ll take care of it.
When this policy changes, we post the new version here with a new "Last updated" date at the top. If a change is material — something that actually affects how your data is handled — we announce it clearly with an effective date. We never change the rules silently.
Questions, requests, or concerns about your privacy:
For anything not privacy-related, our contact page is the fastest route. You can also read our Terms of Service and Shipping & Payment Policy — written in the same plain English as this page.
